Elite Printing Studio boosts output capacity with Ricoh
An overview
Elite Printing Studio provides high-quality print services nationally from their headquarters in Adelaide.
Utilising Ricoh Production Print infrastructure, the company offers a variety of professional products such as brochures, signage and wide format vehicle wraps.
The challenges
Due to rising customer demand, Elite Printing Studio was faced with increasing pressure to fulfil customer orders within reasonable timelines. To ensure customer expectations and quality control requirements were met, and in order to provide the capacity required to grow their business, the company decided the time was right to further invest in their existing Ricoh fleet.We realised that, if we wanted to continue to grow, we would have to invest in our printing infrastructure.
The Objectives
Improve project completion timeframes: Elevated customer satisfaction and retention with upgraded project scheduling.
Ensure Reliability: Providing Elite Print Studio with the confidence to accept greater volume orders, and produce high-quality materials within reasonable timeframes.
The Solution
Seven years ago, Elite Printing Studio transitioned into a Ricoh infrastructure. Satisfied with Ricoh’s reliability of the Ricoh Pro C7100 cut-sheet printer, the business continued to enhance their fleet with the addition of a Ricoh L5160 four years ago. With increased customer demand and a need to boost their output capacity, the business invested in a second Ricoh L5160 this year.
The Benefits
Exceeded Customer Expectations: Elite Printing Studio has improved their customer satisfaction with faster turnaround times and improved quality.
Versality and Quality: The Ricoh L5160 printers’ output versality provides the ability to print a wider range of jobs from signage to total vehicle wraps.
Reliability: Elite Printing studio’s Ricoh Production Print fleet can produce consistently superior output volumes of between 600-700 metres each month.
Diversifying markets: The output capacity enables Elite Printing Studio to tap into new market segments, with the company now producing over 200 vehicle wraps a year.